G2 just released their new Winter 2023 Grid Report and Creative Force has done it again. Across 3 categories, we received 9 badges highlighting the incredible work that we've been doing over the last few months.
The badges include:
- High Performer (Creative Management Platform Category)
- High Performer (PIM Category & Small Business Segment)
- High Performer (DAM Category)
- Highest User Adoption (PIM Category)
- Momentum Leader (PIM Category)
- Easiest To Do Business With (PIM Category & Small Business Segment)
- Best Support (PIM Category — Small Business Segment)
While we're proud to receive each and every badge, we're so happy to see that many of them connect directly with our customer's satisfaction. We strive to continue making a platform, and offer support for that platform, that our customers enjoy.
How Does Creative Force Earn G2 Awards?
G2 measures satisfaction ratings provided by verified end users. Feedback scores are scored across areas like, "Product Going in the Right Direction," "Ease of Doing Business With," and "Quality of Support."
Let's dive right into the awards!
High Performer
First up, we received four High Performer awards across Creative Management Platforms, Digital Asset Management, and Product Information Management.
We had high customer satisfaction scores and 100% of users rated it 4 or 5 stars. 100% of users believe it is headed in the right direction and most users said they would be likely to recommend Creative Force.
Making it clear, one reviewer stated that they really enjoyed, "How easy it is to upload data! I import the information from excel, and it transfers over perfectly. I love that updates are given for which jobs have been repeated, making communication with the whole team easy!"
Highest User Adoption
This category centers around Ease of Setup, Implementation Time, User Adoption, and many other factors. And with new updates being implemented every two weeks, it's no wonder why users are setting it up and using it as the center of their daily processes.
Another reviewer stated, "Creative Force makes it easy to find assets from previous shoots thanks to their variety of search options including by product code, direct style number, job title, job dates, etc."
Momentum Leader
For G2's Momentum Leader badge, scores are calculated by a proprietary algorithm that factors in social, web, employee, and review data that they have deemed influential in a company’s momentum. And with multiple new hires across our marketing department, we see these scores making some big moves over the next few quarters.
Easiest To Do Business With
This category is measured using Ease of Business, Likely to Recommend, Quality of Support, and other factors.
Other than the product scores themselves, nothing makes us happier than to read that our clients believe that we're easy to do business with. We really listen to our users and implement change because they've asked for it. From the first conversations and straight through the implementation and use of Creative Force, we're there for our clients.
Best Support
We are incredibly proud of this badge. With the ability to chat with a real person at Creative Force within one minute, wherever you are in the world, we will continue to support you across all facets of the platform. If it's a question on how something works, thoughts on the best use-case for something, or simply help in understanding a piece of the program, we're here for our customers.
After asking, "What do you like best?" about Creative Force, one reviewer backed this up by answering, "Ease of use and ease of training to get full-time and freelance help up to speed."
This is Just the Start
We are excited about the next steps of our journey and we're so excited to see how you use the program to help your own workflows.
Learn more about Creative Force and read through more reviews on our G2 profile or on our dedicated reviews-page.
